1. What materials are your watch straps made from?
What materials are your watch straps made from
We offer a range of high-quality materials including genuine leather, stainless steel, silicone, nylon (NATO straps), and premium vegan-friendly options — all chosen for durability, comfortDomestic: 2–5 business days
International: 7–12 business days
Expedited shipping options are available at checkout., and style.
What watch strap size do I need
The size is the strap’s width where it connects to your watch, measured in millimeters (mm). Measure the distance between your watch’s lugs (the little tabs where the strap attaches). Common widths are 18mm, 20mm, and 22mm.
What watch strap length do I need?
Length depends on your wrist size. Use a tape measure around the wrist where you wear your watch. We offer standard lengths — Short, Regular, and Long. Check our sizing chart for help. If you’re between sizes, we suggest going a bit longer.
Are your straps compatible with my watch?
Our straps fit most major brands like Rolex, Omega, Breitling, and Tag Heuer, using standard sizes. For smartwatches, confirm the model is listed on the product page. Specialty watches might need an adapter.
How do I install a new watch strap?
Use a spring bar tool to carefully remove your old strap. Line up the new strap’s spring bars with your watch lugs and press them into place. We have step-by-step guides on our site, or you can ask a jeweler for help.
How do I care for leather straps?
Keep leather straps dry — avoid prolonged water exposure. Clean gently with a soft cloth and occasionally condition with leather cream to keep them supple. For silicone or nylon straps, rinse with mild soap and water.
When should I change my watch strap?
Time to replace your strap if you see cracks, fraying, discoloration, or if it feels uncomfortable. Fading, stiffness, or loose fittings are also signs you need a new strap.
Will a leather watch strap stretch?
Good-quality leather can stretch a little with wear, but it’s minimal. To prevent excess stretching, keep straps dry and store them flat. Conditioning also helps maintain shape.
What is your return/exchange policy?
If your strap is unworn and undamaged, you can return or exchange it within 30 days. Please include original packaging and proof of purchase.
Do you ship internationally?
Yes! We ship worldwide. Shipping fees and delivery times vary by destination and will be shown at checkout.
How long does shipping take?
Domestic: 2–5 business days
International: 7–12 business days
Expedited shipping options are available at checkout.
Do straps come with a warranty?
All BGStraps.com straps come with a 6-month warranty covering manufacturing defects. If you experience issues, contact us with proof of purchase for assistance.
How can I contact customer support?
You can reach us anytime through the Contact Us page on our website or email support@bgstraps.com.
We offer a range of high-quality materials including genuine leather, stainless steel, silicone, nylon (NATO straps), and premium vegan-friendly options — all chosen for durability, comfort, and style.
2. What watch strap size do I need?
The size is the strap’s width where it connects to your watch, measured in millimeters (mm). Measure the distance between your watch’s lugs (the little tabs where the strap attaches). Common widths are 18mm, 20mm, and 22mm.
3. What watch strap length do I need?
Length depends on your wrist size. Use a tape measure around the wrist where you wear your watch. We offer standard lengths — Short, Regular, and Long. Check our sizing chart for help. If you’re between sizes, we suggest going a bit longer.
4. Are your straps compatible with my watch?
Our straps fit most major brands like Rolex, Omega, Breitling, and Tag Heuer, using standard sizes. For smartwatches, confirm the model is listed on the product page. Specialty watches might need an adapter.
5. How do I install a new watch strap?
Use a spring bar tool to carefully remove your old strap. Line up the new strap’s spring bars with your watch lugs and press them into place. We have step-by-step guides on our site, or you can ask a jeweler for help.
6. How do I care for leather straps?
Keep leather straps dry — avoid prolonged water exposure. Clean gently with a soft cloth and occasionally condition with leather cream to keep them supple. For silicone or nylon straps, rinse with mild soap and water.
7. When should I change my watch strap?
Time to replace your strap if you see cracks, fraying, discoloration, or if it feels uncomfortable. Fading, stiffness, or loose fittings are also signs you need a new strap.
8. Will a leather watch strap stretch?
Good-quality leather can stretch a little with wear, but it’s minimal. To prevent excess stretching, keep straps dry and store them flat. Conditioning also helps maintain shape.
9. Which watch strap is best for my needs?
- Leather: Classic and elegant for formal wear.
- Silicone/Nylon: Ideal for sports and outdoor activities—durable and sweat-resistant.
- Stainless Steel: Stylish and tough for everyday use.
- Vegan: Hypoallergenic and eco-friendly for sensitive skin.
10. What is your return/exchange policy?
If your strap is unworn and undamaged, you can return or exchange it within 30 days. Please include original packaging and proof of purchase.
11. Do you ship internationally?
Yes! We ship worldwide. Shipping fees and delivery times vary by destination and will be shown at checkout.
12. Can I customize straps (e.g., monogramming)?
Selected straps can be personalized with monograms or other customizations. Check the product description for availability. Custom orders may take an additional 3–5 business days.
13. How long does shipping take?
- Domestic: 2–5 business days
- International: 7–12 business days
Expedited shipping options are available at checkout.
14. Do straps come with a warranty?
All BGStraps.com straps come with a 6-month warranty covering manufacturing defects. If you experience issues, contact us with proof of purchase for assistance.
15. Can metal bracelets be adjusted?
Yes! Most stainless steel bracelets include removable links. You can adjust them yourself using a tool or have a jeweler assist you.
16. Are your straps water-resistant?
Silicone, nylon, and stainless steel straps resist water well. Leather straps should be kept away from swimming or heavy moisture.
17. Do you recycle old straps?
Absolutely! Send us your old straps for eco-friendly recycling and receive 10% off your next purchase.
18. Do you offer bulk discounts?
Yes. For orders of 10 or more straps, please contact us for special pricing. Perfect for retailers, events, or corporate gifts.
19. How do I clean a silicone strap?
Simply wipe with a damp cloth or rinse with water. Avoid harsh chemicals to keep the color and material intact.
20. Can I gift a watch strap?
Definitely! Select “Gift Packaging” at checkout to receive a premium box with an optional personalized message. We exclude invoices from gift shipments.
21. What if my strap breaks under normal use?
Contact us right away. If your strap breaks under typical wear and is covered by our warranty, we’ll replace it at no charge.
22. How can I contact customer support?
You can reach us anytime through the Contact Us page on our website or email support@bgstraps.com.
